Introduction
This Privacy Policy applies to Marmalade Recruitment & Resources Inc. and covers personal information about identifiable individuals, including but not limited to; name, age, home address, education and employment details, reference information, skill and aptitude assessment results, social media profiles and information, identification numbers, login and password information, and background information.
Purpose of the Privacy Policy
At Marmalade Recruitment & Resources Inc., we are committed to providing our clients, candidates and recruiters with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our clients, candidates and recruiters, protecting their personal information is one of our highest priorities. We have strengthened our commitment to protecting personal information by complying with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA” or the “Act”). PIPEDA sets out rules for the collection, use and disclosure of personal information in the course of commercial activity as defined in the Act.
The Ten Principles of PIPEDA
The ten principles of PIPEDA that form the basis of this Privacy Policy which Marmalade
Recruitment & Resources Inc. adhere to are as follows:
Accountability: We are responsible for the Personal Information we collect, use, retain and disclose. To adhere to this obligation, we have appointed a Chief Privacy Officer who is accountable for the compliance and ensuring we adhere to the ten principles of PIPEDA;
Identifying Purposes: We will explain the purposes for which the personal data is being used before and at the time of collection and ensure the privacy policy is available to individuals;
Consent: Marmalade Recruitment & Resources Inc. will obtain an individual’s express or implied consent when we collect, use, or disclose the individual’s Personal Information;
Limiting Collection: the collection of Personal Information will be limited only to the amount and type that is reasonably necessary for the identified purposes;
Limiting Use, Disclosure and Retention: Personal Information will be used only for the identified purposes, as described below, unless an individual provides consent, or when it is required or permitted by law. An individual’s Personal Information will only be retained for the period of time needed to fulfill the purpose, our statutory obligations and any contractual obligations, for which it was collected;
Accuracy: Marmalade Recruitment & Resources Inc. will keep Personal Information in active files accurate and up-to-date as required for the purpose for which it is used. Should an individual’s Personal Information change we ask that he or she inform us by contacting our Chief Privacy Officer;
Safeguards: Marmalade Recruitment & Resources Inc. will use physical, organizational, and technological safeguards to protect Personal Information from unauthorized access or disclosure;
Openness: Marmalade Recruitment & Resources Inc. will inform its clients, candidates and recruiters and will train individuals obtaining Personal Information for the purposes of its use about our privacy policies and procedures;
Individual Access: an individual has a right to access Personal Information held by us and can challenge its accuracy and request it be amended if necessary. An individual may request information regarding its use and disclosure. We will attempt to respond to a request within 30 days;
Challenging Compliance: should individuals have any requests, or questions regarding access or have a complaint, he or she may contact our Chief Privacy Officer, who will respond promptly to a request or complaint by the individual.
Agreement of our Privacy Policy
Please do not submit any personal information to Marmalade Recruitment & Resources Inc. if you do not agree to our processing of your data as outlined in this Privacy Policy.
Collection and Use of Personal Information
Marmalade Recruitment & Resources Inc. collects, stores, and processes personal information to provide recruitment services and facilitate the recruitment process, share information with clients to apply for jobs or assess eligibility, and enable individuals to submit their CV and apply for jobs online. The company may also use personal information for marketing purposes, improving customer service, and answering questions and inquiries.
Security Measures and Data Access
Marmalade Recruitment & Resources Inc. takes commercially reasonable steps to safeguard personal information, including implementing security measures, restricting access, and deploying technological safeguards. However, the company cannot guarantee that loss, misuse, or unauthorized use of personal data will never occur. Access to personal data may be denied if the denial of access is required by law, if the information is related to legal proceedings, if granting access would impact the privacy or security of other individuals, or to protect the company’s rights and property.
Data Sharing and Transfer
If Marmalade Recruitment & Resources Inc. is sold or merged with a third party, personal information may be transferred to that third party, provided they agree to follow the terms of this Privacy Policy and use the personal data only for the purposes for which it was provided. The personal information individuals provide may be accessible to other companies within the Marmalade Recruitment & Resources Inc. group, clients, and third parties specified in the Privacy Policy. Some of these entities may be located outside of Canada, and lawful authorities in the recipient foreign jurisdictions may have access to personal data.
Website Visitor Information and Cookies
We collect information from our website visitors to enhance our services. This information is used to analyze aggregate trends, understand user preferences, and identify popular pages. We do not use this data to personally identify individuals, and we may share it with selected third parties. We may also conduct marketing profiling to identify jobs or services that may interest you. Our website uses cookies to obtain information about your general internet usage. This helps us improve our website and deliver a better, more personalized service to you. Cookies allow us to remember your login information, recognize you when you revisit our site, track web traffic on an aggregate basis, track marketing campaigns, and keep session information. You can choose to refuse cookies, but disabling them may limit your use of our website.
Links to Other Websites
Clicking on links, banner advertisements, and RSS feeds may redirect you to another website with different data privacy practices than ours. It is your responsibility to review the privacy policies of these third-party websites. We have no control over third-party websites or any information collected by them.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. If we intend to use your personal data in a significantly different manner than outlined in this Privacy Policy or at the time of its collection, we will notify you via email. You will have the option to choose whether or not we can use your information in the new manner.
Complaints
If you have a complaint about our handling of your personal information, please contact our Privacy Officer using the contact information provided below. We will investigate your complaint and take appropriate measures to address your concerns.
Contact information
If you have any comments or questions about this Privacy Policy, you may contact the Privacy Officer of Marmalade Recruitment & Resources Inc. by forwarding your communication to the following address:
Name: Emily Maher
Title: Privacy Officer
Email: emily.maher@marmaladerecruitment.ca
Telephone: +1. 604.260.4571
